Archive of Category: Quality Control

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Quality Management of the Production Process: Part One

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CPG’s approach to quality control is one of PREVENTION. Quality management begins with avoiding problems. Our motto is “Prevention is better than a cure.” Quality management in the pre-production process Dr. Deming, the father of quality management, once said, “Quality is not tested, but produced.” Only in each link of...

Buying From China and the Importance of Contracts

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We’ve all heard the saying, “The greater the risk; the greater the reward.” Although the risk/reward concept makes sense in most cases, let us not exaggerate. Sourcing and procurement is a risky and complex process in and of itself. If you want to reap rewards from buying directly from China,...

How Clear Quality Specifications Can Help When Sourcing from China

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“Oh my gosh! These are not what I ordered! This is terrible!”  Such things are often heard when some importers who buy direct from China receive their goods in their warehouses. How do such things happen? It is likely because they did not have clear quality specifications in place. A...

China Sourcing Alternatives: Is it time to move?

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Given the current climate surrounding China, various factors have caused importers to ask if sourcing from China is still the right choice for their supply chain. Uncertainty due to tariffs/Trade war, rising labor costs and COVID-19 have sparked a lot of concerns. Is it time to search for China sourcing...

China Sourcing: Hiring Teams vs. Individuals

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One common dilemma importers often face is the decision of whether to hire a China sourcing agent or a China sourcing agency. You hire people to get results.  But hiring is a big investment of time and resources.  To get a good return on that investment, you need to find...

Case Study:  A Global Packaging Supplier Fortifies Supplier Relationships with Robust Quality Control 

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Background:  When sourcing products overseas, building long-term partnerships with quality suppliers can provide a strong foundation for a sustainable, thriving supply chain.  Managing these relationships from afar often requires a significant investment of time and resources. After establishing a foundation of trust over time through long-term collaboration and a consistent...

The Return to China Pt 2: 8 Tips for a Great Sourcing Trip 

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In our last travel blog, The Return to China Pt 1, we covered how to carefully plan and prepare a trip to China for a factory visit or a trade fair. And, due to the complexities and challenges of such a grueling international trip, many companies are choosing not to...

Reflections on 40 Years of China Sourcing

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1978-2018 As our 40th anniversary year comes to an end, I look back at our business, how it came about, why we did it, and what it means today. People often ask me how CPG got started, and more specifically, why I learned Chinese way back when China was not...

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