Privacy Policy
China Performance Group respects the privacy needs and concerns of our customers. How we handle any personal information, such as your name, address, email address or phone number (“Personal Information”) that you provide to us is important to us. To earn your trust, we respect your privacy in handling Personal Information relating to you and your transactions with us, whether with our Call Center or through www.chinaperformancegroup.com. This Privacy Statement describes the Personal Information we gather about you, what we do with it, the safeguards we have in place to protect it, and how you can control our use of it. By using our Site, the user agrees, without limitation or qualification, to be bound by this Privacy Statement.
When you provide Personal Information to our Call Center or online you are consenting to the manner in which CHINA PERFORMANCE GROUP will collect, use, disclose and otherwise manage your Personal Information, as set out below.
Who May Use the Site: The Site are not intended or designed to attract users under the age of 18. We do not collect Personal Information from any person we know to be under the age of 18. If you are under 18, we ask that you not send us any Personal Information.
Privacy Statement
Collection and Use of Personal Information: We may collect Personal Information that you provide us when you:
* Visit or register with our Site or participate in another feature of our Site.
* Provide us with comments or suggestions.
We may also collect Personal Information about you from our Service Providers who provide us with e-commerce related services related to the Site.
Site Registration: Registration is an optional service provided by our Site. You do not have to register to browse on our Site, but you do have to register if you are one of our clients. When you register, you are asked for information such as your name, address, phone number, e-mail address, a password that you select, and your interests, if you choose to register them. Your registration information may be used to help make your online experience quicker and easier, by allowing access to the secure backend section . When you register you will have the opportunity to sign up for future marketing information from CHINA PERFORMANCE GROUP.
Questions or Surveys: When you ask a question, participate in a survey at CHINA PERFORMANCE GROUP sponsored event or through our Site, we may collect your name, address, phone number and e-mail address. We use this information to administer your participation in a contest or sweepstakes. At the time you are entering a contest or sweepstakes, we may ask your permission to send you future marketing information from CHINA PERFORMANCE GROUP.
Other Uses of Personal Information: CHINA PERFORMANCE GROUP also uses Personal Information, including information provided to us from our Service Providers, to continually assess and improve the products and services we offer. To serve you better, we may combine the Personal Information that you give us with publicly available information and information we receive from or cross-reference with our marketing partners and others. We use that combined information to enhance and personalize your shopping experience with us, to communicate with you about our products and events that may be of interest to you, and for other promotional purposes.
We may also send you mail, email or call you with information about our product and service offerings if you have provided us with your name and address, email address or phone numbers at Call Centers or Site. If you would like to stop receiving such promotional information from CHINA PERFORMANCE GROUP, please send us an email with the subject as “unsubscribe” directly at unsubscribe@chinaperformancegroup.com. That email address will be removed from our promotional information list.
Disclosure of Personal Information: We enter into marketing relationships with advertisers or other companies that provide products or services that we believe may be of interest to CHINA PERFORMANCE GROUP customers. We will share your Personal Information with those marketing partners in order to help them send you information that we believe will be of interest to you. We may share non-identifiable aggregated information with these companies. We will not disclose your telephone number or credit card account information for these purposes. We may also provide Personal Information to any of our affiliated businesses.
Access to Personal Information by Companies that work with or on behalf of CHINA PERFORMANCE GROUP: Some of our operations, such as our electronic commerce, may be managed by Service Providers who are unaffiliated companies. These companies may share Personal Information with their affiliates and with service providers whom they engage to perform services related to our Site or the operation of our business. Examples of these services include payment processing and authorization, fraud protection and credit risk reduction, product customization, order fulfillment and shipping, marketing and promotional material distribution, Web site evaluation, data analysis and, where applicable, data cleansing. These companies may have access to your Personal Information on a confidential basis only to the extent necessary to perform their functions. In no event will we authorize these companies to use your Personal Information for any reason other than to provide you with those specific services.
If your purchases or items are being shipped to you, your shipping information will be shared with our delivery service providers. Our delivery service providers are asked not to use your Personal Information for any purpose other than making the delivery.
Sale of Business: In the event that CHINA PERFORMANCE GROUP or some of our assets are sold or transferred or used as security, your Personal Information may be transferred to third parties as part of that transaction.
Disclosures of Personal Information in Legal Proceedings: If CHINA PERFORMANCE GROUP or any of our Service Providers is requested by law enforcement officials or judicial authorities to provide Personal Information on individual users, CHINA PERFORMANCE GROUP or the applicable Service Provider may, without your consent, provide such information. In matters involving claims of personal or public safety, CHINA PERFORMANCE GROUP or the applicable Service Provider may provide your Personal Information to appropriate authorities without your consent or court process. CHINA PERFORMANCE GROUP or our Service Providers also will provide your Personal Information in response to a search warrant or other legally valid inquiry or order, or to an investigative body in the case of a breach of an agreement or contravention of law, or in litigation involving CHINA PERFORMANCE GROUP, the applicable Service Provider, or otherwise as required by law. We may also disclose Personal Information to assist in debt collection where you owe a debt to us.
Access to Personal Information: You may request access to the Personal Information that we have about you. If you are a registered user with our Site, you can access your profile information at any time by clicking on the “My Account” link at the top of the member’s page on the Site on which you registered.
For further instructions on accessing the Personal Information that CHINA PERFORMANCE GROUP may have about you, please see the “Contacting Us” section of this Privacy Statement.
Privacy Preferences / Opt-Out: We now offer an on-line preference page located within the My Account section where you can register and change your preferences to receive or not receive marketing materials. You may also update what product/lifestyle preferences you prefer, which may determine what offers and promotional materials you may receive. You may update these preferences at any time, but you must first register by creating an account before you can update any of your preferences. Please allow sufficient time for your preferences to be processed.
You may also change your marketing preferences or remove yourself from our mailing list by clicking on an “unsubscribe” hyperlink contained in promotional emails we send you or by emailing us at: unsubscribe@chinaperformancegroup.com
Additional Information about Our Site
Visiting Our Site: In general, you can visit our Site without telling us who you are or providing us with any information. However, we collect the IP (Internet protocol) addresses of all visitors to our Site and other related information such as page requests, browser type, operating system and average time spent on our Site. We use this information to monitor and improve our Site.
Cookies and Tracer Tags: Our Site use a technology called “cookies”. A cookie is a tiny element of data that our Site can send to your browser, which may then be stored on your hard drive so we can recognize you when you return. All pages on our Site where you are prompted to log in or that are customizable require that you accept cookies. If you have registered with our Site, these cookies (1) may let us know who you are, (2) are necessary to access your account information (stored on our computers) in order to deliver products and personalized services, and (3) will provide us and our Service Providers with information that we will use to personalize our Site in accordance with your preferences. You may set your Web browser to notify you when you receive a cookie. However, should you decide not to accept cookies from our Site, you will limit the functionality we can provide when you visit our Site. Tracer Tags: Our Site may also use a technology called “tracer tags”. These may also be referred to as “Clear GIFs” or “Web Beacons”. This technology allows us to understand which pages you visit on our Site. These tracer tags are used to help us optimize and tailor our Site for you and other future website visitors.
Security of Personal Information: We maintain administrative, technical and physical safeguards to protect against unauthorized access, use, modification and disclosure of Personal Information in our custody and control. We also are committed to employing reasonable technology in order to protect the security of our Site. However, even with the best technology, no website is 100% secure. We will take reasonable measures which we believe are appropriate to protect your Personal Information from loss, misuse, alteration or destruction, and, where possible, will ask that any third parties to whom we may transfer such information to take comparable steps to protect that security.
Passwords: To provide you with an increased level of security, online access to your Personal Information is protected with a password you select. We recommend that you do not disclose your password to anyone. CHINA PERFORMANCE GROUP will never ask you for your password in any unsolicited communication (including unsolicited correspondence such as letters, phone calls or e-mail messages).
Our Privacy Statement and Outside Links: Our Site may include links to the other websites of our business partners, vendors and advertisers. These other Sites are outside of our control. Please be aware that these websites may collect information about you, and operate according to their own privacy practices which may differ from those contained in our Privacy Statement. Remember to consult that website’s own privacy policy, as once you are outside our Site, any information you submit is no longer in our control.
Privacy Statement Modifications: From time to time we may modify or amend this Privacy Statement in order to comply with new laws or regulations or to reflect future changes in our business practices. Any changes in our policies will be communicated in this page so please check back on occasion. We also may post a notice on our Site or send an email describing the changes.
Contacting Us: If you have any questions about our handling of Personal Information, please contact us at:
privacyconcerns@chinaperformancegroup.com
40 Stirling Road, Suite 210
Watchung, NJ, 07069
Tel: (1) 908 834 8110
Fax: (1) 732 469 8585
Copyright 2013 China Performance Group